Process

The first step in our process is to meet with you in-person to inspect the damage. We’ll determine the best course of action as well as address any questions or concerns you may have. Let’s take this opportunity to get to know each other, discuss pricing, and determine if we’re the right for you!

Once you’ve decided to move forward with us, we want to make sure you’re in the loop every step of the way. We’ll provide you with a schedule and contact information so you can reach out anytime with questions or concerns. Have a request? Let us know and we’ll give you a price quote for approval before moving forward.

As we get close to finishing up the project, we’ll meet with you once more to address any questions or concerns you may have. At this time we’ll discuss our warranty process in the case that any issues arise after we leave.

1. Think about kids and pets.
Loud noises coming from the home may increase anxiety or disturb sleep habits. While it may be exciting to watch from a safe distance, work zones are extremely unsafe for children and pets. Talk with your kids to explain that certain areas of the home or yard will be off-limits until the project is complete.
2. Relocate your vehicles.
Contractors need quick access to their tools and trucks throughout the day. They need a place to load roofing materials and debris. You’ll want to keep your vehicles a safe distance from this area until work is completed.
You should also keep your garage doors closed during construction to keep out dust and debris.
3. Prepare HVAC or solar equipment, coolers, and other gas or electrical lines on the roof.
Equipment on the roof may need to be disconnected or removed to provide access to the repair area. This should be done by licensed contractors in the appropriate field, and the cost of this service is not included in the price of your contract. Contact your roofing contractor with questions or concerns regarding any equipment that is present on your roof.
4. Remove wall decorations and light fixtures.
The vibrations from hammers and machinery on your roof may travel through some walls of your home, especially if repairs to the existing deck are needed.
• Walk through the rooms on the level below your roof.
• Consider any knick-knacks, pictures, interior skylight lenses or other items that are hanging from your ceiling or walls. Light fixtures with removable glass covers should be secured or removed.
• As a precaution, remove any decorations that aren’t permanently secured with screws.
You may also choose to remove decorative light fixtures like chandeliers to play it safe.
5. Cover belongings in the attic.
During a roof replacement, numerous installers will be walking on your roof, pounding it with hammers. Dust or small debris will fall in attic spaces during a new roof installation.
You can keep personal items cleaner by covering them with old sheets or drop cloths until the roofing company is finished. Be prepared to do some light vacuuming in these areas after construction is complete.
6. Move grills and patio furniture away from the work zone.
A shed or garage is the best place to store outside items like grills, patio furniture, lawn ornaments, and potted plants while your new roof is installed.
If you don’t have on-site storage, you may want to put these items together in an area of the yard that is a safe distance from the work zone.
7. Prune trees and cut grass before construction begins.
Any tree branches that hang low near your roof will need to be trimmed before your contractor can begin work.
Drop cloths can be used to protect plants and grass in the immediate perimeter of your home, but you need to cut grass a day before construction begins.
Short grass will help keep fallen debris from hiding in your lawn, making cleanup faster and more thorough.
8. Identify several accessible power outlets.
Your contractors will need access to electrical outlets while they are working. Exterior outlets are preferred, but if your home does not have any, a garage outlet is the second-best choice.
If you don’t have an outlet outside or in a garage, keep in mind that extension cords may need to run through a window or door to get power outside. Extension cords can pose a tripping hazard, so choose an outlet in an area that doesn’t get a lot of foot traffic.
9. Remove antennas or satellite dishes.
If you have any antennas or satellite dishes located on or very near your roof, you’ll want to have them removed. Call your cable or satellite provider to make arrangements before roof work begins.
If it is an old, non-working unit, your roofing contractor will be happy to remove and dispose of it for you.
10. Talk to your neighbors.
Let your neighbors know about the planned work. Give them an anticipated time frame for the duration. They will thank you! This will give them an opportunity to adjust their schedules and situations so that they can be most comfortable while the work is going on.